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What is a Car Club?

Is it right for you?

Any questions?

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Where will the car be parked?

Wombat cars are parked in set locations. Please collect and return the car to the same location listed in the location tab.
 

How do I book the car?

Booking is done through the Wombat website which shows the availability of the car, we'll show you how when you sign-up. It is really easy and takes less than a minute.
 

Can I use it straight away?

Yes, if the website shows the car is free then it can be booked and used immediately. You can also book the car up to 12 months in advance.
 

What if the car isn't available when I need it?

The experience of car clubs is that it is unusual for a car not to be available when you need it. This is because essential journeys tend to be booked in advance or have some flexibility on when they are made.
 

How do I contact Wombat if I have a problem?

 

How much do I pay?

 

What does this cost include?

Everything!
  • A fuel charge per mile will be added to the account
  • Tax
  • MOT, servicing and repairs
  • Depreciation of the car
  • Breakdown cover
  • Insurance

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What will this have saved me?

Using the car 7.5 hours a week on average will save approximately £1,500 a year on the cost of a reasonable second car - and you won't have had all the hassle of cleaning, taxing, insuring and maintaining the car!
 

What about insurance?

You will have fully comprehensive insurance, but there will be an excess of £100 is payable in the event of an accident.
Please notify Wombat if your circumstances change, for example losing your licence.
 

Who will fill the car with petrol?

A fuel card is placed in the glove box that can be used at most major filling stations. You just need to give the mileage of the car when you hand over the fuel card at the kiosk. Please leave the car with at least a quarter of a tank of petrol when you have finished using it.
 

How will I unlock the car?

Every member will have a SmartCard to lock and unlock the car. After the car is unlocked using the Smart card, the user should use the key secured to the dashboard until they have finished with the car. The SmartCard will then be used to lock the car.
 

Will the car be clean?

Yes. We ask all members to ensure that the car is left clean and tidy at the end of each journey. Wombat will fully clean the car once a week to ensure standards are maintained. If you discover the car is messy before your journey, please advise us using the Wombat mobile number.
 

What happens if I have an accident?

If an accident does happen, take the details of the person involved and use the disposable camera in the glove compartment to take photos of the accident and damage. Report the accident to us and we will arrange for all the repairs and insurance issues to be resolved. If the accident is your fault then you will need to pay the excess charge to Wombat. We aim to ensure that in the event of an accident there is minimal disruption to the member and service.
 

What if I notice the car is damaged before I set off on my journey?

Please check the car for damage before you set off and if you notice any, please report it to Wombat on - 08456 52 14 13.
 

How is my mileage recorded?

Your mileage is recorded automatically and transmitted to your account with Wombat. You can view your account over the internet at any time. All the costs are broken down and displayed in an easy convenient way.
 

How will I be charged for use of the car?

Every month your account will show an invoice for you to make a payment by internet banking or cheque.
 

Can anyone join?

Most people can join Wombat:
  • You need to be over 21 and have held your licence for more than one year
  • You cannot have more than two convictions on your driving licence in the past five years or any disqualification in the past ten years.
 

What about congestion charges, fines or tolls etc?

You will be responsible for the payment of all additional charges incurred whilst using the car. For example, parking tickets, speeding fines, fines for using the bus lane, congestion zone charges, parking costs, road tolls.
 

This sounds like a really good idea. What do I do now?

Call us to make an appointment to visit on 08456 52 14 13. We will need to carry out a licence check by phone with DVLA, talk through the terms and conditions, activate your account and give you a SmartCard. Then you're ready to go.